Privacy Policy

1. Data Controller

The data controller is:
Lumivis Ophthalmology Clinic
Address: 217 Rudaki Street, Samarkand
Phone: +998 99 598 10 10

2. Personal Data Collected

When submitting the appointment booking form on our website, we collect:

  • Name — to address you correctly
  • Phone Number — to contact you and confirm your appointment

We do not collect email addresses, payment data, location data, or health records via the website form.

3. Purpose and Legal Basis

Your data is processed exclusively for the following purposes:

  • Scheduling and confirming appointments
  • Communicating with you as a current or prospective patient of the clinic

Legal basis — explicit consent provided by checking the box in the booking form, in accordance with the Law of the Republic of Uzbekistan 'On Personal Data' (ZRU-547, 2019).

4. Data Storage and Protection

Form submissions are sent to a secure Telegram channel accessible only to authorized clinic staff. Data is not stored in third-party databases.

Retention period: Personal data is retained only for the period necessary to arrange appointments and deliver medical services.

5. Data Disclosure to Third Parties

Your personal data is never shared, sold, or disclosed to third parties. It is not used for advertising or marketing purposes.

6. Your Rights

You have the right to:

  • Access — request information about your stored data
  • Rectification — request correction of inaccurate data
  • Erasure — request deletion of your data at any time
  • Withdrawal — withdraw your consent at any time

To exercise any of these rights, please contact us via the phone number listed in Section 1.

7. Policy Updates

We may periodically update this Privacy Policy. The date of the last update is displayed at the top of the page.